Failed SMS
jcslam
Newbie

For the past 3 to 4 months we have experienced failed SMS and MMS at our home. This includes on both Android phones and iPhones. We have a Network Extender in our home. Not sure if it helps with sending text messages or not? On each of these phones, if you turn off wifi on the device, the messages come or go through. This is a huge problem for us. Any thoughts on what it might be?

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Re: Failed SMS
vzw_customer_support
Customer Service Rep

I want to help make sure those important messages go through jcslam! What model iPhones and Android devices do you have? What is your zip code? Are you able to make and receive calls in this location?

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

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