Extremely poor service in Lillington, NC
ELISTO31
Newbie

Has anyone has issues with calls connecting and dropping? I've done everything that support has suggested and even switched to WIFI calling only to have an even worse response. When I called the Rep stated we have extremely poor service to my address. I switched from US Cellular because Verizon put a County Tower almost in my front yard that caused issues. Worked fine for a couple of years and now service has gotten ridiculous. I'd switch but owe for 3 phones. I'm locked in.

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Re: Extremely poor service in Lillington, NC
vzw_customer_support
Customer Service Rep

ELISTO31,

 

We want to make sure you have the best service available. Dropped calls can be frustrating for you. Let's get some details. Are you having trouble with text and data services as well? How far do you have to go before the service improves?

 

JenelleR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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