Existing Customer Deals
ASHSTA1
Enthusiast - Level 1

I know the BOGO sale is going on right now and it requires activating a new line of service, but are there any phone deals for existing customers that do not wish to add another line? My husband and I are both looking to upgrade very soon and possibly even upgrade to a new tablet.

Labels (1)
1 Solution

Correct answers
Re: Existing Customer Deals
boringusername
Master - Level 1

ASHSTA1 wrote:

Why doesn't Verizon have any deals for existing customers to promote the longevity of the accounts existing customers have with them?

They do. I just upgraded to a Pixel 2 XL less than 3 weeks ago and got $300 off( $22.91 a month for 24 months ) plus 2 months of YouTube TV and a Google home mini and a Chromecast.

View solution in original post

Re: Existing Customer Deals
dexman
Community Leader
Community Leader

In general, deals that offer discounts on new devices will require the addition of a new line due to the offers are directed, mostly, towards new customers. The company might lose some money up front by offering a discount on the device, but, will recoup it via the monthly phone bill.

Re: Existing Customer Deals
ASHSTA1
Enthusiast - Level 1

Why doesn't Verizon have any deals for existing customers to promote the longevity of the accounts existing customers have with them? 

Re: Existing Customer Deals
Ann154
Community Leader
Community Leader

They do have such deals. Some are trade-in deals and other are a certain amount off the cost of the phone without requiring a trade-in or a new line. You just have to watch for them.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Existing Customer Deals
Ann154
Community Leader
Community Leader

For example, here is one. ASUS ZenFone V | Specs, Pricing, Reviews | Verizon Wireless

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Existing Customer Deals
Ann154
Community Leader
Community Leader

And another. Moto Z2 Play - Transform yours with Moto Mods | Verizon Wireless

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Existing Customer Deals
glitchedpixel
Specialist - Level 1

They do, BOGO deals just aren't one of them. Every so often there are promos that everyone with an upgrade qualifies for that takes several hundreds off retail.

0 Likes
Re: Existing Customer Deals
boringusername
Master - Level 1

ASHSTA1 wrote:

Why doesn't Verizon have any deals for existing customers to promote the longevity of the accounts existing customers have with them?

They do. I just upgraded to a Pixel 2 XL less than 3 weeks ago and got $300 off( $22.91 a month for 24 months ) plus 2 months of YouTube TV and a Google home mini and a Chromecast.

Re: Existing Customer Deals
vzw_customer_support
Customer Service Rep

We truly appreciate each of our valued customers, ASHSTA1, and understand the need to get a great deal on a new phone. While the specific offer you mentioned does require a new line of service to be one of the two lines purchasing a new phone, our offers change pretty frequently and vary based on devices. Do you and your husband have a particular model phone that you're hoping to upgrade to at this time? Are your current phones in good physical and working condition?

 

JenniferH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Existing Customer Deals
ascharfv
Enthusiast - Level 1

Hi,

My wife and I have older iPhones that wqe want to replace.  One of them is too old for any trade-in value.  The other has little value.  Are there any GOOD deals on new iPhones for existing customers?  I hate to have to resort to the trick of porting out a number, getting a new line and then porting the number back in.  I'm thinking of switching carrieres, if I have to resort to that.

Any help?

Alan Scharf 954-288-4809