cancelar
Mostrar resultados para
Busca en su lugar
Quieres decir:

Etf

Naldo08
Miembro

Hello everyone,

So heres the deal me and my girlfriend have had a 2 line acct at verizon in her name for a yr. Now I recently started working sales at sprint and I am now eligible for my employee discount which is of course great. My question is if I port my number over which will of course terminate my contract and cause a ETF, is there a sort of payment plan for my girlfriend where we wont have to pay it all up front . Just to be clear im asking if anyone has hear of an acct being able to be able to go from two line to one and sort of put that ETF on a payment plan?

Etiquetas (4)
0 Me gusta

Re: Etf

Ann154
Expert

Smartphone ETF is $350 minus $10 per month of the contract term completed.

Basic phone ETF is $175 minus $5 per month of the contract term completed.

This is based on the device purchased at the time the contract was started.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Me gusta

Re: Etf

rcschnoor
Líder Sénior

No, the full ETF is due upon receipt.

0 Me gusta

Re: Etf

deevel79
Miembro

Its my understanding that the smartphone etf is $350 minus $20/month and $10/month for every month remaining on the contract.  That's what I was told by a vzw rep when I tried to cancel a line on my acct. 

0 Me gusta

Re: Etf

rcschnoor
Líder Sénior

Ann154 has the ETF stated correctly.

Consulta el Acuerdo con el cliente:

"Si cancela una línea de servicio o si nosotros la cancelamos por un motivo legítimo, durante el plazo del contrato, usted tendrá que pagar un cargo por cancelación prematura. Si el plazo de su contrato resulta de la compra de un dispositivo avanzado, el cargo por cancelación prematura será de $350, menos $10 por cada mes completo que cumpla del plazo de su contrato. Otherwise, your early termination fee will be $175 minus $5 for each full month of your contract term that you complete. "

0 Me gusta

Re: Etf

deevel79
Miembro

Ok so I have a galaxy s3 and the contract end date is febuary 14th.  How much will the etf be?

0 Me gusta

Re: Etf

rcschnoor
Líder Sénior

If it is February 14, 2014 the ETF will be $160 currently. ($350 - (19 months completed x $10/month) = $160) or ($350 - $190 = $160)

If it is February 14, 2015 the ETF will be $280 currently. ($350 - (7 months completed x $10/month) = $280) or ($350 - $70 = $280)

Can you not count the number of months you have completed of your contract?

0 Me gusta

Re: Etf

deevel79
Miembro

Well when you're telling me one thing and vzw reps are telling me another it can get quite confusing.

0 Me gusta

Re: Etf

rcschnoor
Líder Sénior

Although the customer agreement is pretty straightforward.

Re: Etf

Community Manager
Community Manager

Deevel79, we don't want you to be confused. Rschnoor is giving you information based on the general information you have provided. Customer service can actually see your account to see the exact dates and the amount of the ETF. The charge will show on one bill. If your girlfriend is unable to pay it by the due date she can make payment arrangements with financial service 866-266-1445, but there will be a late fee if paid after the due date.

MarquiaF_VZW
Follow us on Twitter @VZWSupport

0 Me gusta