The edge plan is OK if you want the latest and greatest phone available. But is it really worth it? One thing I did was I edged out a note 3 which is an awesome phone, if you don't mind the bulk of it. What I thought about doing at the time was paying my plan IE agreement off and selling the note 3 online. Now I got 600.00 for the phone on eBay and paid 590ish for the edge plan. So was it worth the hassle? I don't think so. You better off with a contract because the phone is cheaper and lets face it, new phones only pop out once a year and they are always better each year. What I didn't realize is if you do the edge program and have paid off your phone agreement you still have to wait 6 months after to upgrade at a contract price. You can do what I had to do at the time and buy a new phone at full retail but in my opinion that's a waste of money. You learn from your mistakes. I'd like to know what you think of this? I'm also curious to see what term of service I violated as the moderator loves to cut out bits and pieces on my posts. Where do you sign up to be a moderator?
This ... "Discussions of moderator actions on the boards. If you need to comment on a moderator action, please private message any administrator/moderator;"
Note that moderators here are employees. You can't "sign up".
I agree that Edge is likely not a good deal for most users.
There are better ways to get new devices. It might work out well for some, but I don't think it will work out well for most users.
A little research might have helped your situation.
You could have done it on your iPhone while still at the store.
I would say that it is the customer's responsibility to know the terms of the contractual agreements into which they are entering.