Early Upgrade
GJurado
Newbie

My iPhone that I've had since October of 2013 is hardly working anymore, my upgrade is due the 20 of October. Is there any possible way of me being able to upgrade early or will i still have to wait till next month?

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Re: Early Upgrade
vzw_customer_support
Customer Service Rep

Gjurado, it's important to us that you have a working device. We're unable to change your upgrade date. However, we can assist you with the issues on your device. Please provide more details regarding your issues so that we can further assist you.



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Re: Early Upgrade
sprmankalel
Champion - Level 3

You will have to wait.

The good thing is that making an appointment and visiting an Apple store may be fruitful and help you get through to your upgrade. They won't replace it or upgrade you but they may help it work better.

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Re: Early Upgrade
tbo27
Master - Level 2

10/13 will be soonest unless somehow you are eligible for dpp

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