Dissatisfied with little to no service
HAR1
Enthusiast - Level 1

I am a highly dissatisfied customer! We have had horrid to NO service for months. Complaints from many neighbors have been filed with the local Verizon offices and NO changes have been made! I pay my bill and receive nothing. ZERO bars!! Why am I expected to pay but Verizon is not expected to deliver? 

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Re: Dissatisfied with little to no service
vzw_customer_support
Customer Service Rep

Having reliable service is important, Har1, I agree, especially in the comfort of your own home. Thanks for reaching out to us here on this platform, we would be more than happy to dive deeper into this for you. How long has this been going on? How far do you have to travel before the service picks up? Is this mostly an indoor issue? What is the city and intersection to where this is impacting you?

 

 

JoeyM_VZW

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