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Disappointed

Miembro

Are  Business accounts suppose to be higher then Personal accounts ?

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Re: Disappointed

Expert

Higher how?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Disappointed

Miembro

A thousand dollars since I hope this account with Verizon it's been a nightmare. It's always something with them.

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Re: Disappointed

Sr. Member

What exactly are you asking?

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Re: Disappointed

Sr. Member

I'm not 100% sure what you are asking either. However, if you mean are you considered a more valuable customer, then the answer is no. Verizon tries to give everyone the same treatment. If Verizon let business customers jump to the beginning of the list for everything and got better treatment I'm sure us non-business customers would be pretty upset because we can get questionable service at best sometimes.

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Re: Disappointed

Líder Sénior

Business plans are not "supposed" to be higher than personal accounts, however if your usage is higher than a personal account, you must set your allowances accordingly or else have overages which will increase your bill.

How many phones are on your plan? How much data are you consuming? What plan do you currently have? If not on a Share Everything plan, what is your minute allowance and how many minutes do you use? You have not provided information which would make it possible for anyone to help you.

You say "a thousand dollars". Is that monthly? Is that over several months? Again, more information would be required before someone would be able to give any useful advice.

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Re: Disappointed

Community Manager
Community Manager

We will be happy to provide any clarification Mrs. Rumlin! What exactly do you mean by higher? Are you referring to calling plan cost? Can you please provide additional details to your question. ¡Esperamos tener noticias tuyas!

Gracias,
MichelleL_VZW
Asistencia de VZW
Follow us on Twitter @VZWSUPPORT

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Re: Disappointed

Miembro

I never implied that Business accounts should be treated different form personal accounts. I'm a small business that's trying to grow but I can't if I have have misleading information. And there are 4 lines and 1 landline it's suppose to be an shared  plan but I don't think it's worth it. I've tried on several occasions to seek a better plan for me and my company's need. I've also had a major set back recently due to "fraud". I've had to get the local law enforcement involved due to this matter.

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Re: Disappointed

Miembro

I'm preferring to my account I was mislead to the plan and what was suppose to be in the best  for me and my company. And when I tried to speak to someone regarding this matter and still there was no understanding or resolving this matter.

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Re: Disappointed

Miembro

Look jroeder I never consider myself or my company a valuable customer. I never implied that a business should jump to the beginning of the list nor should be treated different either ok. I just wanted to get an better look at the plan that was suggested for my company .

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