Irishgirl1958, Having your email on your device is so important. We want to make sure we get this. Are you using the Yahoo email application or are you using the email application? Have you gone online to make sure your user name and password work? RobinD_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!