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Did not receive 1 of 2 buy-back rebates


I received one of my two buy-back rebates.  My wife and I traded-in our iPhone 4s phones for LG G3 phones.  We were due $100 for each phone.  I received an email with one of the rebates, which I have already used to pay one of my bills.  Never got the 2nd rebate email. 

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Re: Did not receive 1 of 2 buy-back rebates
Asistencia al cliente

Thank you for reaching out to us, Whee5604. We want to make sure you receive the credit that is owed to you. Just to clarify, did you use our Trade-in Program to receive this credit? Please contact them at 800-416-8894 I am confident they will be able to further assist and find your missing trade-in credit http://www.verizonwireless.com/support/trade-in-program-faqs/ .

JorgeO_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!