There is a spot on my drive home that consistently drops calls. I switched off from ATT because of this drop point and for several years it wasn't a problem. A couple of years ago it started back being a problem but this time on verizon. Some days I don't drop, some days, I drop cold. I can redial immediately and it works fine but it is still a large pain.
Approx coordinates of the drop location is here 36.xxxx - 94.xxxx
What is the best way to report this and file a complaint about this location in order for it to be repaired.
kw
<< Post edited to comply with . >>
Message was edited by: Verizon Moderator
You have come to the right place to get help, kwhelan! I would love to open a resolution ticket for this location. Please follow me(ChaunceyM_VZW), send a private message and include a contact number. I will call you and submit a ticket. Have a great day.
ChaunceyM_VZWSupport
Follow us on twitter @VZWSupport
Two things, no where in your terms of service does it say I can't post GPS coordinates of a drop point, really . . Nothing private about that.
I requested to follow you over an hour ago and it hasn't been approved.
Okay so three things. 14 days for a response on this thread, what's that all about.
kwhelan wrote:
Two things, no where in your terms of service does it say I can't post GPS coordinates of a drop point, really . . Nothing private about that.
I requested to follow you over an hour ago and it hasn't been approved.
Okay so three things. 14 days for a response on this thread, what's that all about.
First and foremost this is a peer to peer forum. The delay in the response is to give the other customers a chance to reply if they have any advice. The VZW reps jump in when there are unanswered questions like yours
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Start a new topic or ask questions in the open forum.
