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Why couldn't I get the Cyber Monday deal?Its not even midnight? Now I can't upgrade my devices. Tried chat. No reponses. Terrible service.
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Sorry to hear about the issues with getting that Cyber Monday deal and with getting help, Yu812. We definitely want you to be able to get the deal that works best for you and we don't want you to feel like you aren't getting the service from us that you deserve. I'm happy to help. While the Cyber Monday deals are over with now, we still have some outstanding deals and you can check them all out here: http://spr.ly/66091rd7U If the current deals don't suit you, then be sure to sign up for deal and product announcement alerts right here: http://spr.ly/66001rd7q If you have any questions about about upgrading or anything else, just let us know.
RyanM_VZW