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Quieres decir:

Fidelización de clientes

Karrieanne
Miembro

Does anyone know if Verizon still has a customer retention department?  If so, can you please provide me with the number?

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Re: Customer Retention

Snn5
Líder Sénior

Customer retention, winbacks, all of them are routed by calling the customer service number or *611 first.  Any other number you follow will go straight to the same root menu.  You have to talk to a CSR before you can get any further.

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Re: Customer Retention

rcschnoor
Líder Sénior

Out of curiosity, what perks are you looking to receive?