Mostrar resultados para
Busca en su lugar
Quisiste decir:

Customer Complaint and Final Satisfaction


I have called Verizon 5 times, and posted comments to facebook, plus visited the store that I thought was  a Verizon store, and no one has called me back or attempted to contact me. I have been with Verizon since 2003, and was at my wits end until I spoke to  Verizon rep, Larry [removed], from the Rancho Cardova California office.  He listened to my complaint, took ownership of the problem, and resolved the issue to 100% of my satisfaction. Up until this point, I was ready to cancel my account and turn in my phone after 12 years of being a loyal customer.

I would suggest you review the sales practices of TCC, 0947 Albany NY, 1475 Western Ave, Albany, NY 12203.  They totally misled and lied to me in order to make a sale on 6/21/2015.  I would not want this agency representing my company.  I am filing a complaint against them with the better business bureau against this store.  You may contact me if you need further information.


Personal information removed as required by the

Message edited by Verizon Moderator

Labels (1)