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Coverage area

Miembro

Is there a problem with Verizon towers in Erwin NC 28339. I have an iPhone and I can never get service in this area. I miss several calls and text messages. I can't even get on the Internet without having to wait 10 minutes for it to load  As soon as I leave this area I get LTE. I have to have my phone due to my job and I also pay you guys $130 a month it should work everywhere.

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Re: Coverage area

Asistencia al cliente

We want you to always have a working phone. Let's figure this out togther. What is the make and model of your iPhone?


NicholeK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Coverage area

Miembro

I have a iphone 6 plus 16g

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Miembro

I haven't heard anything back yet?

Sent from my iPhone

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Re: Coverage area

Sr. Member

Does it occur both indoors and out? Have you tried turning your phone off and removing the SIM card, waiting about 2 minutes and replacing the SIM? Or going into settings and Resetting the network? NOT Factory Reset.

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Re: Coverage area

Miembro

It happens in the entire area of Erwin. I've turned off my phone reset which I know isn't the issue because when I leave the area I have full bar and LTE. Everyone I work with and know in the area with Verizon has his issue.

Sent from my iPhone

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Re: Coverage area

Miembro

Any update?

Sent from my iPhone

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Re: Coverage area

Miembro

Any idea on what's wrong? Haven't had a response back

Sent from my iPhone

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Re: Coverage area

Miembro

?

Sent from my iPhone

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