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Cell phone reception and data service is awful

momrocks68
Miembro

Cell phone reception and data service is now awful at our home and surrounding area (14701) on all devices, including Mi-Fi. Service/data is great right across the state line in PA.  What has happened? Will this be fixed? We're long time Verizon customers but will have to switch carriers.

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Re: Cell phone reception and data service is awful

Community Manager
Community Manager

momrocks68, keeping you connected to reliable services to ensure you remain our customer is a priority, so we are here to work toward a resolution on the service issues. There are not any alerts for the area. We would like to start by gathering more information. What is your experience like when you try to use the devices? Have you heard of others with Verizon also experiencing this same problem in the area? Do these problems happen indoors or outdoors?

David_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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