Re: Carryover Data Scam?
Ann154
Community Leader
Community Leader

T-Mobile is Metro PCS.  They are the same company.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Carryover Data Scam?
CJAA
Enthusiast - Level 3

Thanks for the info

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Re: Carryover Data Scam?
Acrillix
Specialist - Level 2

I disagree with all of you. Carryover data is a blessing. I thank Verizon everyday for allowing me to bring over my unused data every month. I have 8GB of data (4 lines, one actual end user) and use my two smartphones on and off (i'll use my iPhone SE one day and my Galaxy S7 Edge another day) and I also use my tablet every day for one hour on my lunch break. I typically have 2GB of data roll over a month, sometimes I won't have any if I get a little data happy on my tablet.

I have zero complaints and in fact I called Verizon After Hours support the day it launched to add it. It was 3AM EST, the guy was like what the [Removed] are you doing awake and I was like "You got roll over data. I want it. Sign me up!" and boom.

                                   

Profanity removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

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Re: Carryover Data Scam?
sprmankalel
Champion - Level 3

Let me explain this again. I have already done so in another post or two so I don't know why it isn't understood.

First- We don't buy chunks of data. We buy the ability to use up to X amount of data for X number of dollars. If you use more then you pay more. We are not buying X amount of data to be used whenever we feel like using it. With that said, if you have more than 2-3GBS of unused data at the end of the month, you are paying for too much and should consider lowering your plan limit.

Now to why rollover data is used last-

If you have a 10GB plan and use 5GB then you will rollover 5GB to the next month. You will essentially start with 15GB. If you then only use 5GB (your rolled over amount) then you will have 10GB left and you will start the next month with 20GB. If you use your regular 5GB, you will then rollover 15GB and start the next month with 25GB. If you only use your regular 5GB then you will start the next month with 30GB. What will have happened is the amount of data you start with is increasing every month all while you are still paying for the ability to use up to 10GB.

So, if you are paying for 10GB and using only 5GB every month then you should pay for 6 or 8GB plan.

I have a 30GB plan and we use about 20GB to 28GB per month. If I only used 5GB I would NOT pay for a 30GB plan.

Nowhere does it state that you bought this amount of data. Would you like for us to get charged per GB? That is $15 per GB. If you use 5GB would you like to pay $75? Or would you rather pay $70 and get up to 8GB? That is $8.75 per GB. You get a discount for purchasing the ability to use up to the plan limit. Have too much left at the end? Change your plan.

It is really very simple.

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Re: Carryover Data Scam?
CJAA
Enthusiast - Level 3

sprmankalel - your explanation is a bunch irrelevant, meaningless gobbledy goop.  Your premise is false, therefore making the rest of your argument invalid.

I/WE buy chunks of data - I/WE buy chunks of data to use whenever I/WE feel like it.  Just like many years ago when I bought minutes on a card and used them when I felt like it.  I paid for them - they were mine forever - until I used them when I chose to - they CARRIED OVER and ACCUMILATED.  This is what verizon told me would happen with my data when I began the carryover plan. The marketing strategy by Verizon in their carryover promotion is misleading, deceptive, and just plain wrong.  Unfortunately nowadays such practices are the rule and the exception.  It's like marketing is all about how far can they bend the truth or in many cases get away with blatantly lying.

As far as I'm concerned anyone on here saying otherwise is either a verizon employee or getting compensation from verizon to say otherwise.

(Additionally it is just as upsetting about all the features and functions smartphones have that verizon disables and then wants to turn around and charge you for.)

Re: Carryover Data Scam?
mama23dogs
Legend

I think what your missing is that we purchase data by quantity, and duration.  You buy a chunk, but have one month to use it.

With previous plans your data expired in one month...period.

The New Verizon plan allows what you did not use in a month, to extend an additional month.

Verizon chose to allow the roll over for one month, which is perfectly legit.  Their plan their rules.

In fact they called it Carry Over so it would not be confused with rollover.    There is no rule or definition that roll over must be continuous.  They did not have to give it at all.  It's only a buffer.  If you never have any rollover and always run short on data, then your plan is too small, or your not budgeting well.

For the record...all Verizon employees are hard to miss.  They have the _vzw after their screen name [Removed]

inappropriate content removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

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Re: Carryover Data Scam?
SuzyQ
Community Leader
Community Leader

You're comparing a post paid account with pre-paid - and minutes and data are not the same.  Pre-paid - you paid for minutes and they did expire, depending on how much you purchased they were good for 30 days, 90 days, up to a year.  And yes, you could add to and accumulate those minutes.  Unused they eventually would expire.

Data is a different animal, and the plans work differently.  You buy an allowance, and can use up to that amount - and prior to a few months ago, that was it.  You didn't use it all, it was gone, and you got a new bucket to start the next bill cycle.  With the carryover (clearly explained in the terms), any "leftover" is still good for the next bill cycle, if you need it once your regular plan data is gone.  If your plan is chosen wisely, you may have a bit leftover.  And if you do happen to cut it close one month, you're good with last month's carryover.  If you are going over every month, you likely need a bigger plan.  Or Safety mode, depending on how much over you are.  Or maybe just a data boost....1 GB for $15.

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Re: Carryover Data Scam?
rcschnoor
Legend

CJAA wrote:

As far as I'm concerned anyone on here saying otherwise is either a verizon employee or getting compensation from verizon to say otherwise.

It can't possibly be just because someone would actually disagree with you.

And that is coming from someone who doesn't even have carryover data since, knowing how it works(expiring after only one month), I don't think the benefit outweighs the extra cost for switching to the new plan YET. Possibly at some point in the future, but not just yet.Smiley Happy

Re: Carryover Data Scam?
sprmankalel
Champion - Level 3

Say what you will but I can assure that you I do not get paid by Verizon Wireless.

Don't apply the logical reasoning I provided you. You are welcome to think what you wish.

I challenge you to show me where Verizon wrote in any contract that we purchase chunks of data that don't expire that we can bank however we wish. It doesn't have to be a recent contract. It can be 30 years old. My guess is that you can't. Why? Because it was never written like that. Plus, I never saw you on the community advocating for us to be able to carry over ANY amount of data. Where was your voice of discontent when we didn't get to keep any unused portion? Seems like now that you have it you're not satisfied with it and probably never will be.

What is your data plan and how much do you have left at the end of the month on average?

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Re: Carryover Data Scam?
mikenap96
Enthusiast - Level 2

I fell for this too.   Verizon didn't lie but didn't go out of their way to help me understand the carryover data is only used after my monthly data is expended.   

I'm ok with the policy for all the reasons above....but I do feel like I was deceived.   A simple multiple month example would have been all I needed.