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Cannot Update Account


I don't understand how Verizon will not change the name on my wife's account. It has her maiden name and the wrong social security number on the account which how they did that heck if I know. We have called to try and change it time and time again and they said they cannot change it. This is a big deal because I cannot order any new phone with my debit card because it declines because the order does not match my name. Does it really make any sense whatsoever that I cannot change the name on the account. I bet if I don't pay the bill they may take the initiative to actually give a crap. Even if I didnt pay it  wouldn't hurt our credit because we can't even get the correct social security number on the account. Total nonsense geeeeez!!!

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