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I recently switched carriers and called today to make sure my verizon service was canceled only to find out I will have to pay until the end of my billing cycle, that ends on January 4. I asked why I would end up paying the full month for partial month service and the rep said basically too bad so sad I had to pay.
Really verizon, after 13 years being a verizon customer and now this?
Not making a good case for yourself to get me back if I decide to change carriers again!!!
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From the Customer Agreement located at the bottom of the page:
"Cancellations will become effective on the last day of that month's billing cycle, and you are responsible for all charges incurred until then."
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You cancelled them, so you can't throw in the 13 year loyalty card.....Good luck wherever you go
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Really so no probating or anything just like that?
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That is correct.
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I know how you feel...they certainly don't have a problem pro-rating when the money is going in their direction.