Can't get service in Mexico
Bayside2
Newbie

We are traveling in Mexico and my Motorola Droid will not recognize any local networks for.roaming call capability.  Limited to just WiFi for.email and internet.  Turned phone off and on several times but no luck.  Played in settings as well without.luck.  Any suggestions?

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Re: Can't get service in Mexico
deloused
Master - Level 3

Is global on under Settings, Wireless & networks, Mobile networks, Network Mode?

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Re: Can't get service in Mexico
fernandobot
Specialist - Level 1

did you contact customer service to make sure your international services were enabled?

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Re: Can't get service in Mexico
vzw_customer_support
Customer Service Rep

I want you to enjoy your phone while traveling Mexico, Juan. I know the urgency of the situation, and I want to make best recommendation to get your service up and running. While cannot call you outside the United States to troubleshoot and resolve this issue, you can call our international support team free of charge from any landline phone in Mexico at 001-8442528672.

AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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