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Can Verizon come check service strength in my area?

Miembro

I live in the 10606 zip code. My street is on an incline which may be causing the issue, not sure. The service is terrible here though and it's in a metropolitan area. I rarely ever get a 4g signal, I hover around 2 bars of 1X all day at my apartment. Who do i call to have someone sent to my street to test the strength and see if there's possibly some faulty equipment?

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Re: Can Verizon come check service strength in my area?

Líder Sénior

Call Customer Service and when you get the phone tree, press 3 for Technical Support.

Servicio al Cliente

Dial *611 from a cell phone

(800) 922-0204

Monday - Sunday 6 am - 11 pm

View solution in original post

Highlighted

Re: Can Verizon come check service strength in my area?

Líder Sénior

Call Customer Service and when you get the phone tree, press 3 for Technical Support.

Servicio al Cliente

Dial *611 from a cell phone

(800) 922-0204

Monday - Sunday 6 am - 11 pm

View solution in original post