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Can I NOT hear all the incoming message details?
DARPHA63
Newbie
‎11-22-2017 12:13 PM

Must I hear all the message details before I hear the actual voice message? It was once an option to hear the details. It takes too long to retrieve.

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Re: Can I NOT hear all the incoming message details?
Ann154
Community Leader
Community Leader
‎11-22-2017 03:20 PM

Go into the voicemail preferences/settings and turn off the envelope information.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Can I NOT hear all the incoming message details?
Ann154
Community Leader
Community Leader
‎11-22-2017 03:20 PM

Go into the voicemail preferences/settings and turn off the envelope information.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Can I NOT hear all the incoming message details?
vzw_customer_support
Customer Service Rep
‎11-24-2017 03:28 PM

Ann154, thank you for clarifying that information. Click here to access your Voice Mail instructions that will provide a walk through on how to change these settings: http://spr.ly/6587DDkOh

AlbertoR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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