Can I Get Out Of My Contract If My Tablet Was Stolen?
CHRMAR69
Newbie

My tablet was stolen. Puchasing it required a two year contract. How can I get out of the contract?

Labels (1)
Tags (1)
0 Likes
1 Solution

Correct answers
Re: Cancelling an account
Ann154
Community Leader
Community Leader

Call customer service at 1-800-922-0204 from a landline or *611 from your phone and report the device as stolen and then cancel the line. You will be charged the ETF for the remaining contract term.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

Re: Cancelling an account
Ann154
Community Leader
Community Leader

Call customer service at 1-800-922-0204 from a landline or *611 from your phone and report the device as stolen and then cancel the line. You will be charged the ETF for the remaining contract term.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Cancelling an account
Weth
Legend

And before you cancel, calculate if it is cheaper to keep paying the monthly access fee vs. paying the early termination fee for cancelling.

Re: Cancelling an account
PATGIA8
Newbie

I want to cancell my month to month ipad account

0 Likes
Re: Cancelling an account
vzw_customer_support
Customer Service Rep

We want to be sure to provide you with the best options for your iPad account PATGIA8. We would never want to see you leave. I did send you a direct message so we can further assist.

RashadM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes