When calls do go through they disconnect right away or I receive a recording to contact customer service. It took 8 attempts to get the phone to connect via *611 and when I got through I received a recording stating there are service problems. What the heck is going on and how long is this going to last?
I apologize for the trouble you were having wysiwyg68. Since this was added a few days ago, have things improved? If not, what zip code are you in?
Erin_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!