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Calls dropping or not even connecting

wysiwyg68
Miembro

When calls do go through they disconnect right away or I receive a recording to contact customer service. It took 8 attempts to get the phone to connect via *611 and when I got through I received a recording stating there are service problems. What the heck is going on and how long is this going to last?

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Re: Calls dropping or not even connecting

Brandon_Polk
Miembro

No doubt...Thanks Verizon for not even sending me an email or text or anything letting me know that  your BIGGEST NETWORK would be down....COSTING ME MONEY>>>>Going to AT&T to check out plans now....

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Re: Calls dropping or not even connecting

Community Manager
Community Manager

I apologize for the trouble you were having wysiwyg68. Since this was added a few days ago, have things improved? If not, what zip code are you in?

 

Erin_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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