Caller ID to landline shows wrong name
CallerIDFails
Newbie

How do I get Verizon to change my caller ID?  It shows up as a wrong name when calling land lines.  I have called their customer support and was told about "Shared Name" but that has had no effect.  Can anyone from Verizon Wireless assist or does someone know how to repair this problem?

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Re: Caller ID to landline shows wrong name
tikibar1
Community Leader
Community Leader

Is this what you've tried?

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Re: Caller ID to landline shows wrong name
koriwebb
Newbie

I have the same problem.  My name is correct in the share ID app and it shows up correctly when calling other cell phones.  It shows up as my ex's name when I am calling my parents and mother in law's home line..their land line.  Verizon can you please fix this? 

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Re: Caller ID to landline shows wrong name
KH-OrnEsh
Moderator Emeritus

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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