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Caller ID taken over by my (gulp) dead mom????

Miembro

When I use my Verizon cellphone to call a landline, suddenly my dead mother's name shows up! (Weirdly, it started the night I mentioned her in a storytelling performance onstage, and called my sister to tell her about it, so my sister saw my mom's name first...) My mother and I NEVER shared an account or a phone number, and 2 Verizon tech people have checked and her name is NOT anywhere on my account.

This has never happened before-till now, the name has always come up as my own. Now it's happening on any landline I call! Is this a glitch with the "LIDB" or a message from the grave??? Help!!

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Re: Caller ID taken over by my (gulp) dead mom????

Asistencia al cliente

Hello Ninasphere,

I would be concerned too if this had happened with my caller ID. We do offer a service which allows you to change the name of the caller ID when calling numbers that support it. It is called Share Name ID. It is a free feature and you can change the name to whatever you prefer. Here is a great link with details on how to get this set up: https://www.verizonwireless.com/support/knowledge-base-49073/

ChristopherM_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Caller ID taken over by my (gulp) dead mom????

Miembro

Thanks, but how would it have happened? Any idea?? Thanks!

Nina

On Jun 18, 2017 1:28 PM, "vzw_customer_support" <forums@verizonwireless.com>

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Re: Caller ID taken over by my (gulp) dead mom????

Líder Sénior

Ninasphere wrote:

Thanks, but how would it have happened? Any idea?? Thanks!

Nina

Someone you know may have changed it as a prank on you.

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Re: Caller ID taken over by my (gulp) dead mom????

Miembro

Hi, and thanks, but no one has my Verizon info—I'm not married, and I don't

have kids, and I've never given anyone access. Plus, the Verizon tech rep

looked in my info and my mother's name wasn't even listed at the same time

it was showing up on my caller ID...

Can you tell me what LIDB is? That's what everyone online seems to say

causes these kinds of glitches, but how does it work, do you know?

¡Gracias!

Nina

On Mon, Jun 19, 2017 at 8:01 AM, rcschnoor <forums@verizonwireless.com>

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