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CNAM Problem


I have recently been assigned a phone number that was previously assigned to one of your customers.  When I call a cell phone, my phone number shows up as the caller (ok with me) but when I call a land line, the name of the previous user that had that number shows up as the caller.  Is this something you can correct?

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Re: CNAM Problem

Community Manager
Community Manager

CNAM, it sounds like this number was at one time a landline number. Please look for a private message in this forum. DoloresK_VZW

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