Re: Bait and switch at company store
ntow
Newbie

I am still waiting for an answer from Verizon about why and how this fraud happened. Also what they are going to do to make this right. Doesn't seam like they care if they loose a long time customer.

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Re: Bait and switch at company store
LRVassar
Specialist - Level 2

ntow

Verizon is not going to admit that someone fraudulently changed your account. That said, they won't give you anything meaningful as that would be implied guilt. They may offer a one-time $20 credit (or something of that nature) but that's about it.

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