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After Call Survey Good or Bad?

Not applicable

Just woundering what some thoughts are on the after call surveys that you get on occasion after you speak with customer care.

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Re: After Call Survey Good or Bad?

Novice

I have a buddy that works for Verizon and they are the most evil thing, if a rep gets a bad survey they get chewed out for it!  So if you give a rep a bad survey because they wouldn't give you the S4 for free, stinks to be them, although that's something that's impossible, there's no differentiation that the company makes.

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