Which phone must I activate, the one I am trying to locate or the one I am using to do the locating? What if I don't have access to both phones, even though I am the owner of the account on which both phones are listed?
Hi! You need to just activate it on the child device. Make sure that you enable GPS on your child's device, by going to settings and tools, phone settings, location, and changing E911 only to GPS or Location On.
Also, you can track your child from your My verizon account 😃 Just login and click on safeguards, and then family locator.
LOCATEE is the phone that you wish to activate, it is the phone to be located, and on the ACTIVATION website http://familylocator.vzw.com you will ONLY have an option to activate that phone, so you do not have to worry about deciding which is which.
To login to the familylocator.vzw.com website you will use the LOCATOR login credentials to My Verizon, the LOCATOR is the account you wish to use to locate the other phone. If you do not have a My Verizon login and password you will have the option to do so at http://familylocator.vzw.com it states how to Register if you have not previoulsy:
Con Mi Verizon, obtienes la conveniencia de administrar tu cuenta por Internet, incluyendo estos excelentes beneficios:
Verifica tus minutos y mensajes
Cambia o restablece tu contraseña del correo de voz