Account Hacked
wafcon
Newbie

My account was hacked by someone calling himself Steve S.. He replaced all of my family's phones with other phones, put himself in as an account manager, changed my billing address. None of our phones would work and he change the billing code on the account. It took several hours to undo what he had done yesterday. Today I started getting the 800 -600-1228 phone calls. Be aware that someone has found their way into Verizon's computers ,,, other than the NSA. OR it might be them.

Edited for private info as required by the Terms of Service.

Message was edited by: Admin Moderator

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Re: Account Hacked
gilbertperez
Newbie

Duplicate post - please visit discussion:

https://community.verizonwireless.com/message/1025210

Message was edited by: Admin Moderator

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Re: Account Hacked
LongTimeUser1
Newbie

me too - i have worked a month on the problem and it is not resolved yet!  I get put on hold and cut off, then i finally reach someone and the say wait 24 to 48 hours....

Was your problem resolved ?

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