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Smart Family - Several Apps with permission not working on childs phone
nanette111
Newbie
‎08-01-2020 08:55 PM

Cannot open several Apps on my childs phone. to name a few, Tiktok, Netflix, Youtube. However other apps work fine such as Snapchat, Disney Spotify.

 

What is the glitch and how can we fix to be able to open. Restrictions are set to ALLOW the apps that cannot open. 

4 people had this problem.
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Re: Smart Family - Several Apps with permission not working on childs phone
vzw_customer_support
Customer Service Rep
‎08-03-2020 09:01 PM

Hello, nanette111. We are here to help! It's important your child is able to access these apps. To clarify, what is the make and model of her device? CourtneyM_VZW

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