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Not all phones show on Family Locator

cjdine
Miembro

I just purchased family locator and during my purchase, it stated only one of my phones were not "fully" capable and that I would get general location only for that phone.  I have 5 phones on my family share plan and only 3 show on the map and are listed as family on the dashboard.  Where are the other two phones?

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Re: Not all phones show on Family Locator

budone
Líder Sénior

What are the phones that do not show up?

Could also be the users of the those phones have shut off the option on their phone to be tracked.

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Re: Not all phones show on Family Locator

cjdine
Miembro

Thank you for your reply. I've tried searching the community, help topics and user guide with no luck. All of our phones have downloaded and accepted the family locator application and have their location set to "on." There is one "older" phone that is a Samsung Alias 2 and a Samsung Gusto 2. Only 3 of our 5 phones show on the locator map and family list of phones.

Date: Sun, 9 Dec 2012 04:03:16 -0700

<Personal information removed for privacy.>

Asunto: Re: Not all phones show on Family Locator - Re: Not all phones show on Family Locator

                                                                                Re: Not all phones show on Family Locator

    created by budone in Parental Controls - View the full discussion

What are the phones that do not show up? Could also be the users of the those phones have shut off the option on their phone to be tracked.

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Re: Not all phones show on Family Locator

tikibar1
Líder Sénior

please don't post private info. such as your e-mail address in this public forum

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