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I have family tracker, how do I stop text messages to the locating phone?

pmmcjom12
Miembro

I recently purchased the family tracker for my daughter's phone. However, after trying it....she told me she received a text message notifying her that she was being tracked. Kinda stupid if you ask me! God forbid there was an abduction and the person then knew they were being tracked.  Anyway, does anyone know how I can turn that off (if it's even possible)??

GraciasSmiley Happy

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1 Solution

Respuestas correctas

Re: I have family tracker, how do I stop text messages to the locating phone?

Community Manager
Community Manager

Hey there pmmcjkom12,

The family locator app is a great way to keep in touch with everyone and check on there whereabouts in times of emergencies.  The person being located does receive a message that they are trying to be located.  This is intended to protect privacy and there is no way to disable that feature at this time.

NicholasB_VZW
Follow us on Twitter @VZWSupport

View solution in original post

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Re: I have family tracker, how do I stop text messages to the locating phone?

Community Manager
Community Manager

Hey there pmmcjkom12,

The family locator app is a great way to keep in touch with everyone and check on there whereabouts in times of emergencies.  The person being located does receive a message that they are trying to be located.  This is intended to protect privacy and there is no way to disable that feature at this time.

NicholasB_VZW
Follow us on Twitter @VZWSupport

View solution in original post

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Re: I have family tracker, how do I stop text messages to the locating phone?

zwomann
Miembro

Yeah, TOTALLY waste of a service to send a message to my kid's phone. Nice one, Verizon. NOT.

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Re: I have family tracker, how do I stop text messages to the locating phone?

baydog77
Miembro

did this get fixed, stoping txt to the phone you are locating?

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Re: I have family tracker, how do I stop text messages to the locating phone?

galcee
Miembro

really, what is the point, cancelling this service now

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Re: I have family tracker, how do I stop text messages to the locating phone?

Community Manager
Community Manager

galcee We surely want to make you you get the most out of our products and services. We can help address your specific concerns for the family safe guards app. Are you referring to family base? Please tell us more about your issue with the function of the application.

Sheritah_vzw
Síguenos en Twitter
@VZWSupport

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Re: I have family tracker, how do I stop text messages to the locating phone?

galcee
Miembro

Yes. I locate my son and he gets an email i am locating him. I am

(eliminado).  How do I stop these notifications. No one should get them but

my number above. I was planning on adding my two other children but now may

cancel the service. Thank you.

>>Personal information removed to comply with the Verizon Wireless Terms of Service<<

Edited by:  Verizon Moderator

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Re: I have family tracker, how do I stop text messages to the locating phone?

Community Manager
Community Manager

Galcee,

We believe Family Locator is a great way to keep track of family! This service is set to always notify the participant that they are being located. I am sorry, but there is no override for this.

SarahO_VZW
Follow us on Twitter @VZWSupport

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Re: I have family tracker, how do I stop text messages to the locating phone?

RushFan2112
Sr. Member

If they are on Android phones, use an app like Seekdroid.  You can set a passcode on the app so they can't disable or uninstall it.

If they're on iPhones..hopefully someone else can chime in.

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Re: I have family tracker, how do I stop text messages to the locating phone?

galcee
Miembro

please cancel this service immediately.

thank you.

On Tue, Jul 8, 2014 at 12:19 PM, RushFan2112 <forums@verizonwireless.com>

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