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FamilyBase stopped working

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I've been using Verizon's FamilyBase application for the past few years but after the upgrade to version 4.0.0.7 on September 8th, 2017, it stopped working. Based on the comments in the Play Store for this app, lots of people are having a problem.  First, it is shocking that they could release an app with such a huge defect and second, the lack of response from Verizon is disappointing.

Come on Verizon, it has been a week now!!!

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Re: FamilyBase stopped working

Community Manager
Community Manager

Michaelm, I depend on this app to function properly. Let's get this figured out. What happens when you try to use the App? Are getting an error message?
AlbertoR_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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