I am able to receive but not send texts. I get a retry send option three or four times and then it says Message Sending Failed- General Problem. I had been sending them up until about ten minutes until eight and then it wouldn't let me. ¡Necesito ayuda!
Outside of power cycling the phone (turning off and turning back on) and also dialing *228 + SEND from the phone and choosing option 1, which reprograms your phones, I would then recommend reaching out to a technician via Customer Service or stopping by a direct VZW location to see if either sources can determine the root cause of the problem. Since, what it sounds like if it's giving you a general problem error there is definitely somethign conflicted between either the device or the network. Again, try the basic steps and see if that resolves the issue, if not I would call Customer Services and get in touch with a Technician.