mobile im malfunction
bxrampage
Newbie
I have a voyager,recently,when i go to mobile im,my phone freezes,then it turns off,any solution to this?
Labels (1)
0 Likes
Re: mobile im malfunction
SMRyan
Contributor - Level 2

In past software versions there were known issues with parts of the web usage on the Voyager causing sporadic power offs, Mobile IM may not necessarily be a part of that, but I would still make sure your phone is on the most current software version.

 

You can check this by going to Menu > Settings and Tools > Phone Info > S/W Version

 

 

To of course determing what is most current you can contact a Customer Service representative and they can tell if you have the most current software version on the phone and if an update will correct the issue you are experiencing.

 

 

 

 

 

Regards

0 Likes