how to set up alerts for mobile email on Samsung Reality?

[wildbluephlox]

Hi,

I was wondering how we could set up to receive automatic alerts for new incoming emails on a Samsung Reality?

[wildbluephlox]

For instance, I use gmail. After logging in, I click on Options (on lower left hand corner), then Settings, then it takes me to "Alert me for new messages." I click on "Always." However, it's not working. I still don't get automatic alerts on the home page of my cell phone whenever new emails arrive.

[slmille1]

I have noticed that there is about a 10 minute delay because i have a email client on my laptop and can hear that alert before i can hear my phone alert me.  Are you not receiving alerts at all?

[rjschwalje]

I don't receive any alerts at all.  However, when I go into the mobile email app, all my emails are there.  I just don't receive alerts.  How do I fix this?

[bosslady85 · Accepted solution]

Here is how to enable your alerts.

1. From the Mobile Email application, select the desired email account then press the center of the 5-way navigation pad to choose Select.
If prompted enter the username and password,  then press the center of the 5-way navigation pad to choose Sign In.
2. Press the right soft key to choose Options.
3. Select Settings then press the center of the 5-way navigation pad to choose Select.
 For AOL / AIM select Preferences.
4. Select the desired setting then press the right soft key to choose Save.

To disable the email alerts:

Select Disable or Never.

To enable email alerts:

Select Enable or Always.

To receive email during a desired time interval:

Select Only During then enter the desired time interval.
This setting may not be available on all handsets or accounts. Hope this helps

[rjschwalje]

Thank you for the help.  A few more questions though if you don't mind.  How long of a delay should I expect for receiving alerts? So far it has taken at least 30 minutes after the email is sent to my phone to receive an alert.  Also, sometimes when I check my mobile email, there are emails in there and I was never alerted.  What could be causing these delays in alerts?

[bosslady85]

You're welcome!  It could possibly be that your phone was getting no reception at the time the email came through.

[rjschwalje]

How long of a delay should I expect from when the email is sent to me to when I receive an alert?

[wildbluephlox]

No, I don't receive any alerts for gmail, but for yahoo, I do.

I actually tried the suggestions offered by Natavia before I started this post, but they do not work for gmail. I think I tried searching either on this forum or elsewhere, but gmail has some issues with its mobile email. I assume only the google phones (i.e. Droid Incredible) have no problem on email alerts.

I created a separate yahoo account for forwarding, so that the gmail gets forwarded to the yahoo account. Yahoo works fine with getting the email alerts. I would say that it works 95% of the time? I just checked my account, and I noticed that I didn't get a recent alert. The alerts are usually in real-time, I think.

[jpascual]

You may have more luck using the Vemail mobile email app that can be found in Media Center > Browse & Download > Email > Vemail.  In my experience, its Alerts service is more reliable.  Oops, looks like Vemail is not available for the Samsung Reality yet, but it is on most other phones.