Hi LWM1017, are you referring to a smartphone or desktop computer? If a desktop computer, what platform, Mac or Windows, if a smartphone homepage an iPhone or Android?
Verizon Messages is a wonderful tool to have access to from your mobile device or from a computer so we want to be sure you have the information you need to create an icon to access it quickly. Salisbury, asked some really great questions to get us started. Please share what device and operating system you're wanting to add the desktop icon for. Our goal is to be sure your questions are answered.
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!