Thank you for reaching out to us, blibman. It's important to us that we take a closer look at the phone and application to solve this concern. Let's gather a few more details and work towards a solution.
May we please have the make/model of your phone? Besides the software update, have you made any other changes to the phone?
SteveR_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!