When I receive group texts, I do not get a notification. When I unlock my phone, it has a number attached to the Verizon Message+ app icon (showing the number of texts I missed) and when I open it, I can see each person that responded with a button saying "Download". I have to click each button to see the conversation. Same thing happens when someone sends me a picture message. I'm sure this is a setting that I'm overlooking but I don't know which one. Can you please help me figure this out? Thanks in advance!
Good day RAZAH42, we want to resolve your messaging issue. Can you tell us what phone you have? Is this a new issue for you? Please let us know if you were able to use the services in the past we will help you here. BobbyN_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
RAZAH42 We don't want you to feel left out because of missed notifications. Let's figure out how you can receive group messaging alerts. When did you begin to notice that notifications weren't being received for group messages? What happens when you receive an individual text using Verizon Messages+? In addition, tell us if you're connected to the Verizon 4G LTE network or using WiFi when accessing Verizon Messages+.
SheritaH_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
what is the answer to this problem?
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