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VZ Message plus stopped working...crashes continually

Miembro

VZ Message plus worked  all day. suddenly wont start..keeps crashing. removed all cache, uninstalledd, rebooted and reinstalled same issue.  Using PIXEL XL latest PIE Release.

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Re: VZ Message plus stopped working...crashes continually

Miembro

Noticed several other users reporting same issue


@df03438 wrote:

VZ Message plus worked  all day. suddenly wont start..keeps crashing. removed all cache, uninstalledd, rebooted and reinstalled same issue.  Using PIXEL XL latest PIE Release.


 

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Re: VZ Message plus stopped working...crashes continually

Community Manager
Community Manager

I am so sorry you are going through this and I see you had a Message plus issue two days ago.  Are you still having the same issue today? Please uninstall the app and reinstall, then restart your device for this to be corrected. Here is a link to help.

http://spr.ly/6609E0DuN

 

TinaN_VZW


Follow us on TWITTER @VZWSupport


If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

 

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Highlighted

Re: VZ Message plus stopped working...crashes continually

Community Manager
Community Manager

I see you had a Message plus issue two days ago. I am so sorry that happened. Are you still having the same issue today? Please uninstall the app and reinstall, then restart your device for this to be corrected. Here is a link to help.

http://spr.ly/6609E0DuN

 

TinaN_VZW


Follow us on TWITTER @VZWSupport


If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

_VZW

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