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Unread message number on Message+ badge

CHAJEN52
Miembro

On my laptop, I cannot get rid of the number on the badge for Message+. I cannot find any unread messages. Is there any way to bring unread messages to the top and not get buried?

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Re: Unread message number on Message+ badge

Ann154
Power User

Which phone model do you have?

Most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Unread message number on Message+ badge

Community Manager
Community Manager

CHAJEN52, a notification that will not go away is a distraction, so we are here to work toward a resolution. How is the Verizon Messages service working overall for you on the laptop? Does this problem also happen with the phone that is linked to the Verizon Messages account? What is the make and model of your laptop?

DavidC_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Unread message number on Message+ badge

CHAJEN52
Miembro

Hey, it’s a Dell running the latest version of Windows. The phone is working fine with no notices that I can’t find. i.e. it is current. Also my messages+ on my computer isn’t always synching and giving me messages that I read on my phone.

I’m running version 2.0.2.0 on my computer.

Thanks for the help.

Rick [removed]

Personal information modified as required by Verizon Wireless Terms of Service

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