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Unable to send pics/videos

IOmileshigh
Miembro

Quite a while ago my Voyager stopped being able to send or receive pics and video. It always comes up with an error saying "Message Delivery Failed".... can anyone help me out here?

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Re: Unable to send pics/videos

cstrait001
Sr. Member

Sounds like a network or an account issue.  You can try removing and reinserting the battery and trying again.

 

Otherwise if that doesn't fix it, you will need to contact technical support for troubleshooting. You must call from a different phone and have your phone with you.  800-922-0204 or *611 from another VZW mobile phone.

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Re: Unable to send pics/videos

Jagger-VzW
Novice

I get this error message when I attempt to send PIXs/VIDs to Non-VZW Customers who do not have Enhanced Messaging.  Not sure this is the problem, but thought I might offer it as a possibility.

 

 

.

 

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Re: Unable to send pics/videos

RoniTalk
Miembro

make sure you're not sending messages with a signature and try *228 option 1

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