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Texts from the month of may

kyledempster7
Miembro

Hi, I was wondering if there is a way to see my list of people contacted back in the month of May. It has been only 4 months but it tells me there are no messages from that month.

 

To clarify, I am looking under messaging details. I just need to find a number that I lost. I would recognize it if I saw it! ¡Gracias!

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Re: Texts from the month of may

SuzyQ
Líder Sénior
Text messaging details are only available online for 3 months. Did you by any chance CALL or receive a phone call from this contact? The number would be in your call history....
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Re: Texts from the month of may

csjg3525
Miembro

How do you get to the older text details?

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Re: Texts from the month of may

SuzyQ
Líder Sénior
You can try calling customer service; they may be able to retrieve info from further back.
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Re: Texts from the month of may

csjg3525
Miembro
SuzyQ you said details are available on line for 3 months. Do you know how to get to them? I am just looking for my last billing period. They are not visible in the usage section since it just changed.
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Re: Texts from the month of may

SuzyQ
Líder Sénior

When you go to View Bill, you can see your current bill.  The box that contains the date is a drop down....you can go back and view the details for calls for one year, and texts for 3 months.  Click the month you want to view....

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