I used to be an Alltel customer and just switched to Verizon. I am able to send text messages to people but often when they send them back, they go to my old Alltel phone. I kept the same phone number that I had with Alltel. I need to somehow figure out how to get all the messages that people send to me to go to my new Verizon phone. Can anyone help? Thank you!
You need to make sure that your old phone is OFF. Then on your new phone dial *228 and select option number 1.
Do you know if you requested to PORT your number? Or were you automatically converted to VZW?
Does dialing *228 then option one activate my new phone? I ask this because I have already done that. And I did request to port my number. I was not automatically switched with the Verizon/Alltel merge. My old phone is always off but if I turn it on, I recieve lots of text messages that should have been sent to my new phone.