cancelar
Mostrar resultados para
Busca en su lugar
Quieres decir:
Highlighted

Text from Potential Spoofed #?

RMH48
Miembro

I received an extremely rude / personal text message from a Miami, FL number that I don't know. The text contained information that could be discovered on social media (name of boyfriend /girlfriend) if the sender was a facebook friend, but otherwise it would not be available. I attempted to call and text the number but it did not process. I then googled the number, and found several online posts from people I have no association with that detailed similar harrassing text messages from that number. Does anyone have any thoughts on this matter, or know what Verizon or Law Enforcement may be able to do about it? It seems as if the text was from a spoofed number, and I'm concerned that someone may have hacked into either my Verizon account, or some other social media account.

Labels (1)
0 Me gusta
1 Solution

Respuestas correctas

Re: Text from Potential Spoofed #?

Community Manager
Community Manager

RMH48,

I am sorry to hear about this message you have received. What exact message did you receive when you tried to call the number? Have you attempted to block the number with the call/messaging block feature? http://vz.to/1sYEMlG Was there specific VZW account information in the text message? If so, I would suggest going in and resetting your My Verizon account password.  http://vz.to/1IP6LtW

LindseyT_VZW

Follow us no Twitter @VZWSupport

View solution in original post

0 Me gusta

Re: Text from Potential Spoofed #?

Community Manager
Community Manager

RMH48,

I am sorry to hear about this message you have received. What exact message did you receive when you tried to call the number? Have you attempted to block the number with the call/messaging block feature? http://vz.to/1sYEMlG Was there specific VZW account information in the text message? If so, I would suggest going in and resetting your My Verizon account password.  http://vz.to/1IP6LtW

LindseyT_VZW

Follow us no Twitter @VZWSupport

View solution in original post

0 Me gusta

Re: Text from Potential Spoofed #?

RMH48
Miembro

When I attempted to dial the number, there was no dial tone or response

msg...I called via skype, and it indicated that this was an "invalid

number". I have not attempted to block the number (as of yet, the harassing

text was a single occurrence). There was no VZW specific information in the

message, but I reset my password nonetheless. Does VZW have a means of

determining whether a text was sent from a spoofed number? Seems like this

would require minimal electronic forensics.

On Sat, Jan 17, 2015 at 3:20 PM, Verizon Wireless Customer Support <

0 Me gusta

Re: Text from Potential Spoofed #?

Community Manager
Community Manager

Thanks for the additional information RMH48! I understand your concerns about this message and you have done the right thing by resetting your password to protect your privacy. We are unable to determine if the messages was sent from a spoofed number but we provide a tool http://vz.to/1khRJVM to block the number.

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

0 Me gusta