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SMS message status


I understand the difference between "sent" and "delivered" in the SMS message info .  However, why would some messages stay "sent" , never switching to "delivered" ?


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Re: SMS message status


message hasn't been delivered, phone may be off.

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Re: SMS message status

Community Manager
Community Manager

Kells77, I can understand your concerns with regards to the delivery confirmation. Yes, bearone21 is right that the messages may not have been delivered or the phone is off. Another concern would be that the receiving party may have delivery confirmation disabled. Does this provide clarity?



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