Receiving picture messages.
Soulistic
Newbie

I have a 250 unlimited plan on my VX9400 phone, but for some reason it's not letting me receive picture messages. I don't have anything blocked for it. Nationwide is enabled.

 

Problem: Whenever someone sends me a picture text, I try to retrieve it and it says something.. I forgot (: But I'm just not able to download it onto my phone. I have plenty of memory left as well.

 

Any ideas on what the problem might be ? I've tried to check My Services > My Plans, but there was nothing about receive picture messages on there. Too lazy to drive out to the Verizon store b/c it's quite far, but if I have to I have to. I'll just try to get help here first, thanks in advance !

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Re: Receiving picture messages.
iPhonelove
Specialist - Level 1
Ok, most likely one of your internal features has been changed. You need to call tech support and tell them that your phone won't let you dowload the pic  messages and that it tells you to go to the pics place, and that you want it enabled to receive pics on your phone. 
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