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I just got the same message today and was very frustrated now to realize it doesn't exist anymore. I spent 1/2 trying to figure out what this was, not happy with Verizon right now!
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The path to get to it has changed several times the past few months. See if this works:
Log into your on-line MyVerizon account, then at the top where it says MyVerizon, hover over that until you get a pop-up menu. Select 'View All' under My Messaging. Scroll toward the bottom and click the red Manage Your Album button. Hopefully, your photos and other files are there.
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I login...do the hover where it says MyVerizon, get pop-up menu....select 'View All' under My Messaging. I do not!!! get the red Manage Your Album button. Elsewhere, on another page I find a "manage Your Album" link....when a click that I get a hourglass for a while then a list of my contacts comes up. Please help.
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Maybe you could try a different browser? The instructions as written work for me.
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This works today as of 10/3/13. I've spent several hours trying everything I've read here etc and all the Verizon support. I've seen the spinning white page and have almost lost all hope. I tried this and it worked beautifully. It came up with a 'you can now download your images to your computer'. I will do this and then remove them from here because I've been paying for this storage every month. I don't need it anymore. Additionally, I can move over to a new service the Cloud which gives me 500mb free storage or I can pay 5.99 a month for several gig of storage for my pictures and my texts....
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I was able to access the Pix Place today, but probably not for very long. Here's how I got in:
- Go to http://www.vzwpix.com
- Click the "Sign Out" link in the upper right corner.
- Log back in.
- Now my memory here is hazy, but I think it either took me to the Pix Place there, or I was able to go back to www.pixplace.com. This time, since I was logged in, I was able to get to a screen where I was warned that Pix Place is going away. I downloaded my pictures and now when I go to that link, I see the traditional Pix Place site.
I expect that in the very near future, all content in Pix Place will be deleted, so I'd recommend that you get it while you can.
P.S. I was using Chrome Version 31.0.1650.57 m at the time.
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I STILL CANT ACCESS PIX PLACE......UGH.........
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Andeern1, we want to ease your frustrations and get you logged into PixPlace. Did you register your mobile number first online at My Verizon? http://bit.ly/xB4iTc
Here's some helpful tips and steps on how to access your pictures online. http://vz.to/1hKKFh5
LasinaH_VZW
Follow us on Twitter @VZWSupport
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